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US Patent 7231035 Method and apparatus for entertaining callers in a queue

Patent 7231035 was granted and assigned to Walker Digital on June, 2007 by the United States Patent and Trademark Office.

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Patent attributes

Current Assignee

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Patent Jurisdiction

United States Patent and Trademark Office

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Patent Number

Patent Inventor Names

Thomas M. Sparico0

Jay S. Walker0

James A. Jorasch0

Michael D. Downs0

Date of Patent

June 12, 2007

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Patent Application Number

099735810

Date Filed

October 9, 2001

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Patent Citations Received

US Patent 11856150 System and method for processing telephony sessions

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US Patent 11706349 System and method for processing telephony sessions

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US Patent 11765275 System and method for processing telephony sessions

US Patent 11785145 Method and system for a multitenancy telephone network

US Patent 11843722 System and method for processing telephony sessions

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Patent Primary Examiner

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Patent abstract

One embodiment of the invention provides for receiving a call from a caller, the call being associated with a first merchant; placing the call in a queue; determining a second merchant; and establishing a connection, the connection enabling communication between the caller and the second merchant while the call is in the queue.

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