Is a
Patent attributes
Patent Jurisdiction
Patent Number
Patent Inventor Names
Anthony Dezonno0
Dave Mosquera0
David Funck0
Eric James0
Jeffrey Hodson0
Joseph Bloom0
Mark J. Power0
Michael Peters0
...
Date of Patent
May 6, 2008
0Patent Application Number
100115780
Date Filed
November 5, 2001
0Patent Citations Received
Patent Primary Examiner
Patent abstract
A method and apparatus are described for providing enterprise information to a client through a call center of the enterprise. The method includes the steps of detecting an identity of the client based upon call associated information received through a call connection between the client and the call center, presenting the client with a plurality of options based upon the identity of the client and presenting the client with enterprise information based upon a selected option of the plurality of options.
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