Is a
Patent attributes
Current Assignee
Patent Jurisdiction
Patent Number
Date of Patent
June 10, 2008
Patent Application Number
11270791
Date Filed
November 9, 2005
Patent Citations Received
Patent Primary Examiner
Patent abstract
A data processing system for analyzing customer and employee interactions in a service establishment is disclosed. The data processing system, comprises a plurality of remote customer, employee units and a central unit. The units each include a transceiver to send and receive signals. The signals are all received by the central unit and relayed to the appropriate unit. The central unit time stamps and records all signals in a database. The system further comprises an evaluation program which analyzes the signal data to provide employee performance ratings and staffing recommendations.
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