Is a
Patent attributes
Patent Jurisdiction
Patent Number
Date of Patent
August 12, 2008
Patent Application Number
11288615
Date Filed
November 29, 2005
Patent Primary Examiner
Patent abstract
A method and apparatus for reserving an appointment in a communications network is described. In one embodiment, a request is received from a caller to schedule an appointment with an enterprise customer, wherein the request is processed in accordance with a media server in the communications network. A scheduling calendar is then accessed. Afterwards, the appointment is reserved with one of a plurality available appointment time slots.
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