US Patent 7536270 Service providing system, disappointment judging system, and disappointment judging method

A response content determination section determines a response content in response to a request from a user which is received by an input section, and an output section outputs the response content. A biological signal detection section measures a biological signal of the user from an output timing of the output section as a starting point, and a disappointment judgment section judges, based on the biological signal, whether or not the response content matches the request of the user.