Patent 7596616 was granted and assigned to Hitachi on September, 2009 by the United States Patent and Trademark Office.
A heterogeneous network includes network related hardware and software products from a plurality of vendors. The network includes a storage system configured to store data, a server configured to process requests, a switch coupling the storage system and the server for data communication, and a network manager including an event dictionary to interpret an event message received from a device experiencing failure.