Is a
Patent attributes
Patent Jurisdiction
Patent Number
Patent Inventor Names
John Sirstins0
Anirudha Shimpi0
Forest Baker, III0
Forest Baker, IV0
Date of Patent
January 26, 2010
0Patent Application Number
110834400
Date Filed
March 17, 2005
0Patent Primary Examiner
Patent abstract
An apparatus, system, and method are disclosed for disposing of calls. The apparatus includes a call initiation module, a transfer module, and a presentation module. The call initiation module initiates a plurality of calls. The transfer module transfer a plurality of calls to at least one agent. The presentation module simultaneously presents a plurality of transferred calls to an agent for disposition.
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