Is a
Patent attributes
Patent Jurisdiction
Patent Number
Date of Patent
January 26, 2010
Patent Application Number
12146951
Date Filed
June 26, 2008
Patent Citations Received
Patent Primary Examiner
Patent abstract
Disclosed is a data processing system for facilitating problem resolution. The data processing system-implemented system includes a configuring module for configuring a system pathway that leads to a solution, and an associating module for associating a usage indicator with the symptom pathway, the usage indicator indicating a frequency in which the symptom pathway was previously implemented for successfully resolving previously experienced problems.
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