A voice portal and a method for operating a voice portal are disclosed. In one embodiment of the present invention, voice a voice portal is connected to multiple telephones of various protocols by both a voice signal interface and a data signal interface. The voice portal is also connected to one or more telephony networks. The voice portal is capable of receiving requests for functions from the telephones; retrieving the requested functions from memory and sending the functions back to the telephone for execution. The functions supplied by the voice portal are programmable and customizable and control all functions of the telephones.