Patent attributes
An error management system for managing an error occurring in a client application includes: a client terminal which intercepts an event, and collects error information and a crash dump file when the client application is abnormally terminated, and transmits the collected error information and the crash dump file in a predetermined format via a network; and an error collecting server which receives the error information and the crash dump file from the client terminal, and stores the received error information and the crash dump file for each online service, the error collecting server being independent from an online service server that executes a server application providing a service in correspondence to the client application.