US Patent 7751550 Method of providing status information within an ACD
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Patent abstract
A method and apparatus are provided for retrievably storing information within an automatic contact distributor system within a database that is accessible through the Internet. The method includes the steps of saving the information from the automatic call distributor system within the database using a SIP REGISTER message and retrieving the information through the Internet using a SIP SUBSCRIBE message.
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US Patent 07751550 Method of providing status information within an ACD US Patent 7751550 Method of providing status information within an ACD
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Patent Number
0775155000
Patent Number
775155000
Edits on 18 May, 2023
Golden AI
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Official Website
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Infobox
Is a
Patent Jurisdiction
Patent Number
077515500
Date of Patent
July 6, 2010
0Patent Application Number
109191940
Date Filed
August 16, 2004
0Official Website
Patent Primary Examiner
Edits on 24 Sep, 2022
Golden AI
Infobox
Is a
Patent Jurisdiction
Patent Number
077515500
Date of Patent
July 6, 2010
0Patent Application Number
109191940
Date Filed
August 16, 2004
0Official Website
Patent Primary Examiner
Edits on 3 Jun, 2022
Golden AI
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Edits on 5 Dec, 2021
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US Patent 07751550 Method of providing status information within an ACD
Infobox
Is a
Patent jurisdiction
Patent number
07751550
Date of patent
July 6, 2010
Patent application number
10919194
Date Filed
August 16, 2004
Patent primary examiner
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