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US Patent 7769611 System and method for automating travel agent operations

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Is a
Patent
Patent

Patent attributes

Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
7769611
Date of Patent
August 3, 2010
Patent Application Number
09704569
Date Filed
November 3, 2000
Patent Citations Received
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US Patent 12020181 Automatic location-based transaction service trigger
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US Patent 11892182 Setpoint adjustment-based duty cycling
0
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US Patent 12002034 Computing system implementing a network transaction service
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US Patent 12019423 Dynamically adaptive personalized smart energy profiles
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US Patent 11709465 Orchestrated energy
0
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US Patent 11782465 Optimization of energy use through model-based simulations
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US Patent 11803833 Computing system implementing a network transaction service
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US Patent 11802707 Adaptive thermal comfort learning for optimized HVAC control
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Patent Primary Examiner
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Akiba K. Robinson-Boyce
Patent abstract

A system and method for automatically performing actions in response to a user making travel arrangements. Delivery services, such as postal and parcel services, are instructed to take certain actions while the user is traveling. For example, the delivery can be instructed to hold packages for pickup by the user, deliver the packages to the user when the user returns, or forward the packages to another location. In addition, a system and method for notifying a company mailroom with travel instructions is included. An electronic calendar is automatically updated with information related to the user's travel plans. Other users with access to the calendar can view the user's travel agenda. The user can gather travel specific details from the calendar for use in traveling, for example the flight and hotel information, is readily available. The user's telephone can also be configured as preferred by the user. Calls can be forwarded to the user's travel location, voice mail greetings can be updated to reflect the user's out-of-office status, and backup and emergency information can be updated. Destination information such as driving information, GPS data for use by GPS devices, medical services information, and civic, cultural, or attraction information can be downloaded to the user for use while at the destination.

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