Is a
Patent attributes
Current Assignee
Patent Jurisdiction
Patent Number
Patent Inventor Names
Marc J. Neuberger0
Erin M. Panttaja0
Date of Patent
August 24, 2010
Patent Application Number
10355126
Date Filed
January 31, 2003
Patent Primary Examiner
Patent abstract
An interactive voice response system has speak-ahead capabilities similar to type-ahead IVR systems by determining multi-level grammars for responses. Preferably, an existing IVR application is processed automatically to generate a multi-level grammar database that can then be used in recognizing multi-level responses by a user.
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