Patent 7793762 was granted and assigned to Otis Elevator Company on September, 2010 by the United States Patent and Trademark Office.
An elevator system (20) uses destination entry dispatching techniques. A passenger interface device (22) operates in a first mode to allow passengers (24) to enter destination requests for elevator service. The passenger interface (22) operates in a second mode to provide at least one additional feature to an authorized individual. The additional feature may be at least one of a service-related function, a security-related function, a monitoring-related function or a communication-related function.