US Patent 7801111 Capability-based routing
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Patent abstract
In a communications network environment, a distributed software application for monitoring terminal and device capabilities of agents operating on the network and rendering data results of the monitoring to subscribing routing applications is provided. The software application comprises a first portion of the software for collecting and sending data about terminal and device capabilities of the target agents and a second portion of the software for receiving the capability data and for presenting the data in usable form to the subscribing routing applications.
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Patent Inventor Names
Stefaan Valere Albert Coussement0
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US Patent 07801111 Capability-based routing US Patent 7801111 Capability-based routing
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Patent Number
07801111
Patent Number
7801111
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US Patent 07801111 Capability-based routing
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Is a
Patent jurisdiction
Patent number
07801111
Date of patent
September 21, 2010
Patent application number
09800679
Date Filed
March 6, 2001
Patent primary examiner
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