Patent attributes
A collaboration management system and method is provided for logging, monitoring, alerting, and striping attachments from communications to and from a client/contact into a single record. The collaboration management system receives electronic messages from the one or more devices, strips a first electronic message of a header and content, and stores the content in a record associated with an electronic address in the first electronic message. Additionally, any attachment is stripped from the first electronic message, stored separately from the content, and associated with the record. A single copy of an attachment is maintained and linked to one or more records. A list of users of that should be notified of changes to the record is maintained and a notification is sent to users of a change in the record if the user is in a notification list associated with the record.
