Is a
Patent attributes
Current Assignee
0
Patent Jurisdiction
Patent Number
Patent Inventor Names
Patricia Carter Tobin0
Thomas Neal Donegan0
Allen Thomas Swann0
Brad Joseph Juneau0
David Crane Bishop0
Dmitri Vasilievich Kochetkov0
Gregory John Weiss0
Date of Patent
November 9, 2010
0Patent Application Number
121632850
Date Filed
June 27, 2008
0Patent Citations Received
Patent Primary Examiner
Patent abstract
Responding to an account reactivation request includes receiving an account reactivation request from a former subscriber having a deactivated account and automatically accessing stored account information related to the deactivated account based on the account reactivation request. The stored account information is compared with a reactivation standard to produce a comparison result. Based on the comparison result a response to the reactivation request is provided. The receiving, accessing, comparing, and responding may be performed by a computer without interaction between the former subscriber and a service representative.
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