US Patent 7835512 Call routing based on user availability
Patent 7835512 was granted and assigned to Avaya (company) on November, 2010 by the United States Patent and Trademark Office.
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Patent abstract
There is disclosed a method of routing a call in a communication system, comprising: defining a set of availability modes for at least one user, each mode including at least one identifier identifying at least one originating telephone number; defining a routing rule for each of said modes; and routing a call for the at least one user in dependence upon the routing rule associated with an active availability mode of the user and the originating telephone number of the call.
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Patent Inventor Names
Clifford Neil Didcock0
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US Patent 07835512 Call routing based on user availability US Patent 7835512 Call routing based on user availability
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Patent Number
07835512
Patent Number
7835512
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US Patent 07835512 Call routing based on user availability
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Is a
Current assignee
Patent jurisdiction
Patent number
07835512
Date of patent
November 16, 2010
Patent application number
10888369
Date Filed
July 9, 2004
Patent primary examiner
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