Patent 7841452 was granted and assigned to Otis Elevator Company on November, 2010 by the United States Patent and Trademark Office.
A conveyor passenger interface system includes a passenger reception area (10) having a mechanism (14) for receiving a voice request from a passenger. In a preferred embodiment of the present invention, the voice request receiving mechanism (14) is a sound dome. The system further includes a device (18) responsive to the voice request for identifying a conveyor for transporting the passenger to a desired location and for identifying the conveyor to the passenger. The system of the present invention has utility in elevator systems as well as other transportation systems.