Is a
Patent attributes
Current Assignee
Patent Jurisdiction
Patent Number
Patent Inventor Names
Theodor Rosch0
Klaus Ruiner0
Matthias Seifert0
Norbert Grass0
Gerhard Weller0
Date of Patent
February 15, 2011
Patent Application Number
11058523
Date Filed
February 15, 2005
Patent Primary Examiner
Patent abstract
A method and system for providing a customer with a service upon a service request. The method includes retrieving a dataset from a database for identifying a qualified service person using information about the service, the service person and a customer; establishing communication with the customer; and providing the customer with the service. After the service is performed, the retrieved dataset is updated to maintain accurate information stored in the database.
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