Is a
Patent attributes
Patent Jurisdiction
Patent Number
Patent Inventor Names
Thomas S. Brugler0
Todd M. Eischeid0
Kerry A. Ortega0
Mark E. Molander0
Date of Patent
June 28, 2011
0Patent Application Number
123554140
Date Filed
January 16, 2009
0Patent Citations Received
Patent Primary Examiner
Patent abstract
An event log system for capturing event information associated with error events occurring within a computer system. The event log system includes an event log displaying error messages associated with the error events captured within the computer system, and displaying inline error resolution information within each error message corresponding to each respective error event. User community information such as links to wiki topics and forum threads are contextually provided for and inline with individual error log entries. Also, action buttons to help the user resolve errors and problems are also contextually provided, as are surfaced links to domain experts within the user community, such as online chat buttons to them.
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