Is a
Patent attributes
Current Assignee
Patent Jurisdiction
Patent Number
Date of Patent
July 19, 2011
Patent Application Number
11464523
Date Filed
August 15, 2006
Patent Citations Received
Patent Primary Examiner
Patent abstract
A system for utilization in connection with an automated telephone attendant comprises a recognizer component that determines information associated with a caller, such as identity of the caller, that is connected with the automated telephone attendant. An organization component dynamically determines which menu options to provide to the caller and an order of the menu options based at least in part upon the determined information associated with caller.
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