Patent 7991841 was granted and assigned to Microsoft on August, 2011 by the United States Patent and Trademark Office.
Systems and methods that analyze aggregated item evaluation behavior of users, to suggest a recommendation for the item. An analysis component forms a collective opinion by taking as input votes of users and trusted relationships established therebetween, to output an evaluation and/or recommendation for the item. Accordingly, within a linked structure of nodes, personalized recommendations to users (e.g., agents) are supplied about an item(s) based upon the opinions/reviews of other users, and in conjunction with the declared trust between the users.