Methods and systems are provided for processing claims. A hierarchy may be created for claims specific to the insured that includes a claim management case level, a policy level, and a coverage level. The claim management case level may include a claim management case node. The policy level may include one or more policy nodes. Each of the policy nodes may relate to an insurance policy covering the insured. The one or more insurance policies covering the insured are associated with the claim management case. The coverage level may include one or more coverage nodes. Each of the coverage nodes may relate to an insurance coverage covering the insured. Each of the insurance coverages may be associated with one of the insurance policies.