Patent 8015036 was granted and assigned to Claimassistant.Com on September, 2011 by the United States Patent and Trademark Office.
An improved claim mediation process includes an automated feature permitting a software package to act as the mediator based upon a predetermined rule set. Open offers are made by both sides, but kept secret from the opposing party are criteria by which the offer can be adjusted and still be acceptable to that party. The system takes into account the open offers and the confidential adjustment criteria and, if possible according to the predetermined rule set, calculates and displays a settlement amount.