US Patent 8655952 Automating help tasks across multiple devices
Patent 8655952 was granted and assigned to Google on February, 2014 by the United States Patent and Trademark Office.
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A method and/or system for automating help task across multiple devices may include receiving from a requesting device a request for help instructions corresponding to a receiving electronic device, where the receiving device is not the requesting device. Help instructions may be sent to the requesting device in response to the request for help instructions. A request to automate the help instructions on the receiving device may be received from the requesting device. Automation data may be sent to the receiving device in response to the request to automate the help instructions. A determination may be made of whether the requesting device corresponds to a particular user. A determination of the receiving device may be made from a plurality of devices corresponding to the particular user. Automation status may be sent to the requesting device indicative of whether the help instructions were automated on the receiving device.
US Patent 08655952 Automating help tasks across multiple devices US Patent 8655952 Automating help tasks across multiple devices
US Patent 08655952 Automating help tasks across multiple devices
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