Patent attributes
Providing for identifying and ticketing mobile network communication errors according to geographic position of the errors is described herein. By way of example, communication errors, such as dropped calls, can be tracked and recorded as a function of position of a mobile terminal affected by a dropped call. A number of these errors within a given location is compared with historic error data to determine statistically anomalous instances of communication errors. Upon identifying such an anomaly, an error ticket can be generated that identifies a geographic region associated with the error. Particularly, the geographic region can be independent of radio access network infrastructure, which is conventionally used as a means of locating events within a mobile network. A geographic error ticket can, in some aspects of the subject disclosure, facilitate discovery and troubleshooting of errors that originate at least in part from unknown or unanticipated sources.
