US Patent 8694457 Adaptive expertise clustering system and method

A computer-implemented adaptive expertise clustering system and method generates expertise cohorts based on inferences from behavioral information and applies the expertise cohorts in generating recommendations for delivery to users. The expertise clustering may be informed by the evaluation of the contents of computer-implemented objects. Behaviors associated with members of specific expertise cohorts after specific events may inform the recommendations. Recommendations may comprise, for example, other users or process steps. Explanations for the recommendations may be provided to recommendation recipients.