US Patent 8713693 Secure access to customer log data in a multi-tenant environment

Systems and methods process log data relating to usage of a multi-tenant application server. An input module receives a request from a user that identifies requested log data by a particular user or tenant of the multi-tenant application system. A log query service automatically formats the database query for the requested log data based upon the request received from the user, and stores the formatted database query on the storage device. A batch server subsequently retrieves the database query from the storage device, submits the database query to the data analysis engine, obtains the requested information from the data analysis engine after the query is completed, and notifies the user that the requested information is available for output.