US Patent 8873737 Routing communication sessions in a contact center

Patent 8873737 was granted and assigned to Avaya on October, 2014 by the United States Patent and Trademark Office.

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Patent

Patent attributes

Current Assignee

Avaya

Patent Jurisdiction

United States Patent and Trademark Office

Patent Number

88737370

Patent Inventor Names

John Costello0

Thomas Moran0

David Murray0

Enda Dooley0

Hugh Tynan0

Peter Flannery0

Date of Patent

October 28, 2014

Patent Application Number

130418550

Date Filed

March 7, 2011

Patent Citations Received

‌

US Patent 11882241 Profile-based contact center request routing

Patent Primary Examiner

‌

Harry S. Hong

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