A communication control apparatus includes an acquirer that acquires operation information of a moving object having a shielded space therein, and a controller that controls at least one of a channel between a first base station installed in a car in the moving object and a second base station installed on each floor where the car is stoppable, transmission power of the first base station and transmission power of the second base station, and location information for locating a position of a mobile terminal for each floor where the car is stoppable, on the basis of the operation information.