US Patent 9256457 Interactive response system for hosted services

A system for providing an interactive response system for hosted services may include a processor and a memory. The processor may facilitate steps of receiving data streams from participant devices, such as devices participating in a multimedia conference, and transmitting, in response to receiving the data streams from the participant devices, the data streams to the other of the participant devices. The steps may further include receiving, from one of the participant devices, a request to initiate communication with an invitee device, processing the data streams to determine a language associated with the data streams, and providing, to the invitee device, a communication in the determined language. The communication provided to the invitee device may be an initial communication of an interactive response system, such as an interactive voice response system or an interactive messaging response system.