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US Patent 9313332 Routing user communications to agents
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Patent
Date Filed
October 11, 2013
Date of Patent
April 12, 2016
Patent Application Number
14051901
Patent Citations Received
US Patent 12067363 System, method, and computer program for text sanitization
0
US Patent 11763803 System, method, and computer program for extracting utterances corresponding to a user problem statement in a conversation between a human agent and a user
US Patent 11843719 Analysis of customer interaction metrics from digital voice data in a data-communication server system
0
US Patent 11972376 Techniques for workforce management in a task assignment system
0
Patent Jurisdiction
United States Patent and Trademark Office
Patent Number
9313332
Patent Primary Examiner
Van D Huynh
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