Patent attributes
Disclosed is a technology for providing information to users of a chat information system. The chat information system may receive an information request from a user. The information request may be processed to determine its subject area and forwarded to information sources or external communication services, such as social networks, forums, and the like. Answers received from the information sources and external communication services may be validated and selected based on user feedbacks and ratings. The selected answers may be then delivered to the users of the chat information system. After receiving the answers, the user may evaluate them to be further stored for future use by the chat information system.