US Patent 9396490 Brand response

Embodiments described herein provide systems and methods for brand response. One embodiment of a system for providing brand a review system configured to receive customer reviews from a plurality of web sites and provide for display on the web sites responses to the customer reviews inline with the customer reviews. The system can further include a brand response system configured to allow a user associated with a manufacturer to submit a response to a customer review of a product and provide the response to the review system.