US Patent 9471940 Real-time self-service terminal (SST) network awareness

Operational data and metrics from a Self-Service Terminal (SST) network are continuously acquired in a first format at a server. The first format is normalized and delivered to a configured mobile application on a mobile device. The mobile application selectively renders the operational awareness data/metrics for the SST network within one or more screens of a display on the mobile device. The operator of the mobile application can define views of the data/metrics, define alerts or notifications to propagate, and interact with the data/metrics to obtain more or less detail for that data/metrics.