Patent 9580276 was granted and assigned to Otis Elevator Company on February, 2017 by the United States Patent and Trademark Office.
An exemplary elevator system includes a controller that is configured to determine a condition of at least one elevator system component. A message transceiver is coupled with the controller. The message transceiver is configured to send a notification message to a remotely located mobile station that includes an indication of the condition determined by the controller. The message transceiver is configured to receive a response message from the remotely located mobile station that indicates how the controller can address the determined condition.