US Patent 9727873 Digital returns

When a user receives digital content from a host over a network, such as streaming media, the user typically desires to receive a certain quality of the digital content with few or no interruptions. Techniques may be used to store and monitor a quality of digital content, a quality of the transmission of the digital content that is transmitted to a client device of a user, and/or the quality of rendering of the digital content by the client device. The techniques may provide restitution to the user when the quality of the digital content, transmission, and/or rendering thereof fails to comply with predetermined threshold values.