Patent attributes
A service request is received by a remote trouble analysis server from a vehicle control and interconnection system installed in a vehicle, indicating that the vehicle is in need of assistance. An analysis is performed by the trouble analysis server based upon the service request, a remote service center is selected, and a communication is initiated from the trouble analysis server to a computer of the selected remote service center to effect repair of the vehicle. The vehicle is relocated to a service bay for necessary repair, and a service complete communication is received from a service bay computer of the service bay that performed the repair. Then, a verification communication is initiated to the control and interconnection system of the vehicle, whereby the control and interconnection system polls at least one vehicle subsystem to confirm that the diagnosed problem is properly resolved.
