Patent 9779084 was granted and assigned to Mattersight Corporation on October, 2017 by the United States Patent and Trademark Office.
The methods, apparatus, and systems described herein facilitate decision-making by providing predictions of student outcomes and behaviors. The methods include receiving a communication posted by a student, identifying keywords in text of the communication associated with one or more student metrics, scoring the communication for at least one student metric, and predicting a likelihood of a student outcome based on the score.