Is a
Patent attributes
Patent Jurisdiction
Patent Number
Patent Inventor Names
Albhy Galuten0
Date of Patent
November 7, 2017
0Patent Application Number
131581570
Date Filed
June 10, 2011
0Patent Citations Received
Patent Primary Examiner
Patent abstract
In a method, system, and computer-readable medium having instructions for providing distributed customer support, a customer care provider for a first business entity receives a request for customer care and the request may be handled by the customer care provider with a remedy, transaction information involving any number of transactions from a repository is accessed using a customer care credential and the repository comprises transaction information for a second business entity, and a limitation on the customer care provider is determined for providing the remedy using the transaction information.
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