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US Patent 9864673 Integration process management console with error resolution interface

Patent 9864673 was granted and assigned to Dell on January, 2018 by the United States Patent and Trademark Office.

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Is a
Patent
Patent

Patent attributes

Patent Applicant
Dell
Dell
Current Assignee
Dell
Dell
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
9864673
Patent Inventor Names
Peter I. Michel0
James T. Ahlborn0
Mitchell J. Stewart0
Richard C. Nucci0
Date of Patent
January 9, 2018
Patent Application Number
14922981
Date Filed
October 26, 2015
Patent Citations Received
‌
US Patent 11978059 Guided problem resolution using machine learning
0
‌
US Patent 11947417 Error resolution for interactions with user pages
0
Patent Primary Examiner
‌
Joshua P Lottich
Patent abstract

An information handling system for resolving integrated business process system errors includes a processor executing instructions to scrub an error message for an integrated business process system error from an integrated business process event to remove user specific information. The information handling system further includes a processor interface device for transmitting a search request to a multi-user community scrubbed system error database at a storage device for scrubbed resolution articles using the scrubbed error message. The information handling system includes the processor interface device sending the scrubbed resolution articles in a rank-order to display, via an error resolution graphical user interface.

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