Is a
Patent attributes
Patent Jurisdiction
Patent Number
Patent Inventor Names
William F. Kuhhirte0
Date of Patent
February 13, 2018
0Patent Application Number
128268330
Date Filed
June 30, 2010
0Patent Citations Received
Patent Primary Examiner
Patent abstract
A method and program product for receiving an indication of a particular root cause associated with an error condition in an information technology (IT) system, electronically capturing activity of an operator for the IT system, automatically generating a workflow portion for a generic runbook, and storing the generic runbook in a manner that allows retrieval of the generic runbook.
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