US Patent 9952659 Presentation of multiple sources of application guidance information

A product guidance system is described herein that provides consistent methods and processes to aggregate product guidance from different online (and potentially local) sources, to ensure that the guidance aggregation is done with proper quality criteria (e.g., content/author reputation), to define how guidance is aggregated and presented appropriately for the context (e.g., a novice user may see different UI experience and different content than an advanced user), and to specify how the guidance is delivered within the product surface itself. The system defines a consistent information asset type meta-model, applies a semantic approach and algorithms to aggregate guidance content from varying sources and deliver through consistent interfaces, and provides an asset and user interface composition model to present the retrieved information following flexible categorization and navigation schemes. Thus, the product guidance system helps product teams deliver the right information, within the right context, and within the product surface.