C3 AI

C3 AI is an enterprise artificial intelligence (AI) software company providing a family of integrated products for accelerating digital transformation. C3 products include the C3 AI platform for developing and deploying AI applications, a portfolio of industry-specific SaaS AI applications, and C3 Generative AI, a suite of generative AI offerings designed for enterprises. C3 offers prebuilt, configurable AI applications for a range of use cases, including reliability, fraud detection, sensor network health, supply network optimization, energy management, anti-money laundering, and customer engagement.

Headquartered in Redwood City, California, C3 AI was founded in January 2009 by CEO and Chairman Thomas Siebel. Initially called "C3," the company has also branded itself as "C3 Energy" and "C3 IoT" since its founding, becoming C3 AI in 2019 to eliminate market confusion and communicate the company is a software business. Since 2009, the company has grown to over 1000 employees with offices in five other US cities (Washington DC, New York, Chicago, Houston, and Atlanta) and nine international locations (Sydney, Paris, Munich, Rome, Amsterdam, London, Singapore, Guadalajara, and Bangalore).

On Friday, November 13, 2020, C3 AI submitted an IPO filing to go public. Up to this date, the company had raised over $360 million in funding. C3 was reportedly worth $3.3 billion and had nine-figure revenue. At the time of the IPO, Thomas Seibel owned just under 34%, TPG owned 22.6%, and Baker Hughes owned around 15%. C3 AI's IPO took place on December 8, 2020, selling 15.5 million shares at $42 and raising $651 million in new funding. Shares of C3 AI rose by more than 140% in the company’s initial minutes trading on December 9th.

C3 AI software is used across a range of industries, such as manufacturing, oil and gas, utilities, financial services, government, healthcare, retail, telecommunications, and transportation. C3 AI customers include Shell, the US Air Force, Swift, Engie, con Edison, Baker Hughes, and Raytheon. C3 AI states it had $951.1 million in revenue between 2019 and 2023. Financial results released for C3 AI's second quarter 2024 (ending October 31, 2023) showed that company revenue grew by 17% to $73.2 million, with a gross profit of $41.1 million. 91% of the company's revenue comes from subscriptions. During the quarter, C3 AI closed 62 new agreements with customers.

C3 AI provides over forty turnkey enterprise AI applications meeting the business needs of enterprises in manufacturing, financial services, government, utilities, oil and gas, chemicals, agribusiness, defense, intelligence, and more. C3 AI's applications are grouped into suites depending on their use case, including the following:

• Reliability suite
• Supply chain suite
• Sustainability suite
• AI CRM suite
• Financial services suite
• Defense & intelligence suite
• State & local government suite

The C3 AI platform helps businesses build, deploy, and operate Enterprise AI applications. The platform aims to be an end-to-end solution for businesses looking to utilize AI applications, offering a range of services and capabilities. This includes the following:

• C3 AI Studio—an extension for visual studio
• C3 AI Ex Machina—a no code/low code platform for developing models using a drag-and-drop interface and prebuilt templates

C3 Generative AI is a unified knowledge source for enterprise users, offering a search and chat interface for finding data and insights. Features include those below:

• Natural language search to access information across internal and external applications, datastores, and information systems
• Retrieval-augmented architecture that separates the enterprise knowledge base from the LLM
• Role and exception-based access controls
• No LLM-caused data leakage
• LLM-agnostic architecture
• Flexible deployment across both cloud-native and air-gapped environments
• Availability with every C3 AI application and as a standalone deployment against customer datasets