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Doxim is a developer of customer communications management software to help financial services organizations modernize their customer communications. The company's platform offers client onboarding, statement composition, archiving, and content management. As well, Doxim offers payment solutions developed to help organizations maximize customer engagement and revenue while reducing operating costs. Doxim serves companies and organizations in regulated industries, including banks, credit unions, wealth management, consumer finance, insurance, utilities, healthcare, and accounts receivable management groups.
Doxim was founded in 2000 as a digital-first company that helps regulated clients in the financial services industries in their digital transformations. The company serves the regulated industries globally across the United States, Canada, the United Kingom, and Africa.
Doxim's customer communication management solution offers users omnichannel communications at scale with personalized communications in regulated industries while respecting the unique regulations of those industries. This includes understanding and working with the specific data, documents, and vertical-specific challenges. The solution is developed to take data inputs from any source and transform it into a flexible, channel-agnostic output, which can be used to keep organizations in touch with their customers.
Doxim's customer engagement management platform is developed to help organizations adopt digital solutions to engage their customers through traditional or self-serve digital services to improve the customer experience and increase organizational efficiency. The platform includes tools for account opening, loan origination, and customer relationship management (CRM).
Doxim offers users a bill-to-payment solution with a single end-to-end billing and payment vendor solution. The Doxim Payment solution is designed to give users a flexible, omnichannel payment solution that reduces cost per transaction.