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Maersk is a Copenhagen-based shipping company that transports shipping containers for enterprises involved in trade. It operates throughout Africa, the Americas, Asia, Europe, and Oceania.
The company offers several solutions for its clients. There are shipping and cargo services, supply chain services, freight forwarding, and digital solutions. Maersk manages tasks for its clients such as custom house brokerage and warehouse management. Clients can choose to ship their goods either via ocean transport or inland transport.
Clients can utilize the company's website to buy goods, pay for them, and track their location. There is also a mobile application which clients can use to view real-time updates on the location of their goods. Clients can also use the website to view shipment prices and inland tariffs and electronically pay for services or solutions. If an issue with a shipment should arise, there is a case management feature which allows for clients to speak to a customer service agent to resolve the issue.