Mercu is a Singapore-based software-as-a-service company developing an artificially intelligent platform for hiring, training, and engaging remote workforces.
Mercu is a developer of an artificiallyartificial intelligentintelligence-powered assistant for hiring, onboarding, and knowledge sharing with remote employees. The company's platform is built to help employers hire, train, and keep their deskless and remote workers engaged, and helps to facilitate professionals in building out a network with experts and entrepreneurs.
Mercu was founded in 2021 by Elliott Gibb and Jascha Zittel and is based in Singapore. The company's solution is used by companies in retail, logistics, hospitality, and manufacturing to help onboard employees, communicate with those employees, and increase engagement, with customers in Singapore, Australia, and the United States. Founders Gibb andThe Zittelfounders developed the idea for Mercu while working at another company and experiencing the difficulty with communicating and engaging deskless workers.
Mercu's platform helps businesses onboard and train their employees where they spend time, in the chat apps like WhatsApp, Messenger, Slack, orand Telegram. Mercu helps employers reach micro-training completion rates of above 88 percent within the first 30thirty minutes, and has learner satisfaction scores above 95 percent while reducing operation overhead. Mercu integrates with other leading platforms, such as for email, to help reach employees where they work.
Mercu offers's hiring tools are designed to help employers with interview scheduling, repetitive candidate questions, and interview no-shows, including working where recruitment teams prefer to work. The platform is developed to automate interview scheduling and redcuignreduce no-shows by up to 63 percent, according to Mercu. This is done by in part by keeping interview candidates engaged through automated reminders, and offering rescheduling convenience for potential candidates. The platform also uses artificial intelligence to resolve candidate questions through the hiriinghiring journey.
Mercu offers users tools to reach their frontline workers where they spend time - generallytime—generally on communication applications they are already using - andusing—and track who has opened, read, and acknowledged important updates, newsletters, orand more.
Mercu offers users tools can be used to connect knowledge bases, including recipiesrecipes, policies, and SOPs, to an AI knowledge base and to build an AI oracle and chatbot whichthat can answer employee questions based on the established knowledge base.
Mercu offers's tools for chat-based, continuous learning aim to ensure an employee base is trained and, compliant as necessary, and to ensure the workforce remains productive. The platform allows users to create a micro-learning experience, to keep workers engaged in learning, and to create small learning modules with a combination of text, photos, videos, in-line documents, and questions. And Also, compliance training can be scheduled on necessary repeats, with automated reminders to ensure completion in days rather than weeks.
To increase employee engagement, keep staff happy, and reduce churn, Mercu offers chat-based engagement programs, which include surveys and pulse-checks to help offergive employers a chance to take targeted action on the results and retain employees.
May 4, 2023
Mercu is a Singapore-based software-as-a-service company developing an artificially intelligent platform for hiring, training, and engaging remote workforces.
Mercu is a developer of an artificially intelligent assistant for hiring, onboarding, and knowledge sharing with remote employees. The company's platform is built to help employers hire, train, and keep their deskless and remote workers engaged, and helps to facilitate professionals in building out a network with experts and entrepreneurs.
Mercu was founded in 2021 by Elliott Gibb and Jascha Zittel and is based in Singapore. The company's solution is used by companies in retail, logistics, hospitality, and manufacturing to help onboard employees, communicate with those employees, and increase engagement, with customers in Singapore, Australia, and the United States. Founders Gibb and Zittel developed the idea for Mercu while working at another company and experiencing the difficulty with communicating and engaging deskless workers.
Mercu's platform helps businesses onboard and train their employees where they spend time, in the chat apps like WhatsApp, Messenger, Slack, or Telegram. Mercu helps employers reach micro-training completion rates of above 88 percent within the first 30 minutes, and has learner satisfaction scores above 95 percent while reducing operation overhead. Mercu integrates with other leading platforms, such as for email, to help reach employees where they work.
Mercu offers hiring tools to help employers with interview scheduling, repetitive candidate questions, and interview no-shows, including working where recruitment teams prefer to work. The platform is developed to automate interview scheduling and redcuign no-shows by up to 63 percent, according to Mercu. This is done by in part keeping interview candidates engaged through automated reminders, and offering rescheduling convenience for potential candidates. The platform also uses artificial intelligence to resolve candidate questions through the hiriing journey.
Mercu offers users tools to reach their frontline workers where they spend time - generally on communication applications they are already using - and track who has opened, read, and acknowledged important updates, newsletters, or more.
Mercu offers users tools to connect knowledge bases, including recipies, policies, and SOPs to an AI knowledge base and to build an AI oracle and chatbot which can answer employee questions based on the established knowledge base.
Mercu offers tools for chat-based, continuous learning to ensure an employee base is trained and compliant as necessary, and to ensure the workforce remains productive. The platform allows users to create micro-learning experience, to keep workers engaged in learning, and to create small learning modules with a combination of text, photos, videos, in-line documents, and questions. And compliance training can be scheduled on necessary repeats, with automated reminders to ensure completion in days rather than weeks.
To increase employee engagement, keep staff happy, and reduce churn, Mercu offers chat-based engagement programs which include surveys and pulse-checks to help offer employers a chance to take targeted action on the results and retain employees.
May 4, 2023
Mercu is a Singapore-based software-as-a-service company developing an artificially intelligent platform for hiring, training, and engaging remote workforces.
Mercu is a Singapore-based software-as-a-service company developing an artificially intelligent platform for hiring, training, and engaging remote workforces.