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Phone.com is a New Jersey-based telecommunications company with a cloud-based platform which can be used by entrepreneurs and small business owners for communication purposes. It uses digital technology as well as VoIP to operate features on its platform, such as audio and video conferencing.
The platform allows for users to access features necessary for operating a business, such as voice and text capabilities, faxing, conferencing, and collaboration capabilities. Users can choose from non-contractual monthly plan depending on their needs for their business and then make a selection on the phone number they want to use. Users can choose from local, toll-free, or vanity phone numbers or they can keep their current phone number and use it on the Phone.com platform. They can link their existing devices and have access to the platform's more than 50 features.
Some features available on the platform include greetings, automated attendants, hold music, call logs, and click-to-call.