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Quickchat.ai is a company headquartered in San Francisco, creating AI-driven products to help companies automate tasks like sales, customer support, onboarding, or online booking.
The Quickchat bot engine was built on top of OpenAI's GPT-3, a 175 billion parameters language model that ensures that the chat bot doesn’t drift away from the topic it was assigned, priming the chat bot with knowledge base specific to a particular use case. The company's chat bots are built based on unstructured knowledge (plain text, docs, FAQs, example conversations, etc.) for a specific use case to later be deployed on websites using their JavaScript widget or through a messaging service (e.g. Facebook Messenger, Instagram, Telegram, Slack) using their API.
Quickchat chat bots can recognize and speak different native language. They are used to automate customer support, online applications, searching through internal knowledge base, and many other tasks and can be implemented on a user's website. To be able to answer customer questions, a chat bot needs access to information about a user's products and can get this access when the user uploads FAQs, product descriptions, internal documentation, or example conversations. It can also be connected to the internal API, database, or any other data structure to automate more complex processes using AI. It can connect to existing software. Users can pause their AI Chat Bot and hand over the conversation to customer support staff.
The software offers a free trial apart from two different variations of premium plans.